Customer Service

Tudor Crystal takes great pride in the service it offers and will do everything it possibly can to ensure that our customers and clients receive the highest level of service and support.
For clients whose needs are different and more complex the sales team will take personal charge of your enquiry, ensuring you get the right information quickly and accurately. If needed samples will be submitted and if appropriate a visit will be made to discuss specific requirements to ensure your needs are totally understood.
If at any time you have a question about your order or wish to find out more then we will be pleased to speak to you by telephone or email and give you any information that you require. Your enquiries are directly received at the factory in Stourbridge and are dealt with by staff within the facility.